SHIPLOCATE

Driver Quick Instructions

Everything you need to know to get started with ShipLocate

Mandatory Load Tracking

ShipLocate is required by the shipper for real-time load tracking.

The app must be installed and active for the entire trip.

Download the ShipLocate Driver App

Watch: Full Driver Setup Guide

1

Install & Login

  • Download ShipLocate from the App Store or Google Play
  • Open the app and enter your phone number
  • Check the SMS consent checkbox
  • Tap Get Code
  • Enter the 5-6 digit verification code you received
  • Tap Verify
iOS
iOS login screen
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iOS SMS code received
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Android
Android login screen
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Android code entered
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2

Allow Required Permissions

Before accepting any load, allow ALL permissions when prompted. Tracking will NOT work if any permission is denied.

Location (Precise)

Choose PRECISE and tap Allow While Using App.

iOS
iOS location permission instruction
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iOS location permission dialog
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Android
Android location permission instruction
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Android location permission dialog
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Background Location

Tap Next → choose Allow All the Time (Android) or Always (iOS). Without this, tracking pauses when you leave the app.

iOS
iOS background location instruction
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iOS Always allow location
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Android
Android background location instruction
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Android Allow all the time
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Notifications

Tap Allow when prompted. Without this, you may miss a new load assignment.

iOS
iOS notifications permission instruction
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iOS notifications permission dialog
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Android
Android notifications permission instruction
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Android notifications permission dialog
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Battery (Android only)

Android only: Tap Allow to prevent your phone from stopping ShipLocate mid-trip.

Android
Android battery permission instruction
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Android battery permission dialog
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Critical Warning

If permissions are denied, tracking will NOT work!

3

Accept the Load

  • When a load is assigned, you will receive a push notification
  • Open the app - you will see "New load waiting for you"
  • Tap View and Accept
  • Review the load details: Shipper, Load ID, Pickup and Delivery locations
  • Tap Accept to confirm
  • On the confirmation screen tap Accept again - tracking starts automatically
  • You will see "You're all set. Tracking is on."
iOS
iOS new load notification
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iOS manage load screen
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iOS you're all set screen
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Android
Android new load banner
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Android manage load screen
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Android you're all set screen
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4

During the Trip

  • Your active load appears in the Active Load tab
  • The load shows all stops: Pickup and Delivery locations with dates and addresses
  • After completing each stop, tap COMPLETE STOP
  • You will see "Stop done?" - confirm: Documents collected, No damages or rejections, Signature obtained (if required) - tap Confirm
  • After all stops are completed, tap END TRIP
  • On the final screen "Close this trip?" tap Close
  • Tracking stops automatically. Your location is no longer shared.
iOS
iOS active load stops
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iOS stop done confirmation
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iOS close trip screen
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Android
Android active load stops
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Android stop done confirmation
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Android close trip screen
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Your location is shared with dispatch ONLY WHILE A LOAD IS ACTIVE.

Tracking stops automatically when you close the trip.

ShipLocate never monitors your location outside of active loads.

CRITICAL: Important Rules

The app will NOT work without following these rules:

  • 1.Keep ShipLocate running in the background at all times
  • 2.Android: DO NOT force close the app
  • 3.If your phone restarts → open ShipLocate again immediately
  • 4.Mobile data must be ON during the entire trip

Important Compliance Notice

Your shipper, carrier, or broker may require the use of ShipLocate for real-time tracking. Failure to properly install or use the app during a trip may result in penalties as determined by their policies.

Your location is private

Tracking is active only while the trip is open. The moment the load is closed, your location stops being shared - automatically. Your data is never sold or shared with third parties.

Questions? Visit shiplocate.com/driver or email support@shiplocate.com